Internet + Customs Electronic Tax Form Query Guide
Published on April 20, 2025
After paying import taxes, paper tax receipts involve long wait times and are easily lost. Now, through the “Internet + Customs” platform, you can query and download electronic tax receipts online — conveniently and efficiently.
Platform Overview
“Internet + Customs” is an online service platform launched by the General Administration of Customs, providing a variety of online services including electronic tax receipt queries.
Access URL: http://online.customs.gov.cn
Recommended browsers: Chrome, Firefox (IE has poor compatibility and is not recommended)
Pre-Operation Requirements
- Enterprise IC card or USB Key
- Card reader driver installed
- Taxes already paid to customs
Query Operation Steps
Step 1: Log In to the Platform
- Open http://online.customs.gov.cn
- Click “Login” in the top right corner
- Select IC card login
- Insert the IC card and enter your PIN
- After successful login, you will be directed to the main page
Step 2: Find the Tax Receipt Query Entry
Method 1:
- Home page → “I Want to Query” → “Tax and Fee Information Query”
Method 2:
- Search directly for “Electronic Tax Receipt”
- Or find the corresponding entry under “Common Functions”
Step 3: Select Query Conditions
On the query page, fill in:
- Query type: Select “Paid Tax Receipts”
- Time range: Select the date range you want to query
- Tax receipt number: Enter directly if available (optional)
- Declaration form number: Query by declaration form number (optional)
Click the “Query” button.
Step 4: View Query Results
The system displays a list of tax receipts matching the criteria, including:
- Tax receipt number
- Declaration form number
- Tax type (customs duty, VAT, consumption tax, etc.)
- Tax amount
- Payment date
- Status
Step 5: Download Electronic Tax Receipt
- Select the desired tax receipt from the query results
- Click “View” or “Download”
- The system generates a PDF format electronic tax receipt
- Save it to your local computer
The electronic tax receipt contains:
- Customs payment voucher number
- Taxpaying enterprise information
- Product information and tax amount details
- Payment bank and time
- Customs seal (electronic)
Electronic vs. Paper Tax Receipts
| Comparison Item | Electronic Tax Receipt | Paper Tax Receipt |
|---|---|---|
| Availability | Available immediately after payment | Requires waiting for mail delivery |
| Legal validity | Equal to paper version | Traditional voucher |
| Storage method | Electronic storage | Physical storage |
| Query convenience | Online query anytime | Requires finding physical documents |
| Use for deduction | Can be used directly after printing | Used directly |
Common Issues
Unable to Find Tax Receipt
- Confirm that taxes have actually been paid (bank deduction successful)
- Check if the query time range is correct
- Tax receipt generation may have a 1-2 hour delay
- Try again at a different time
Electronic Tax Receipt Cannot Be Downloaded
- Check if the browser is blocking pop-ups
- Try switching to a different browser
- Clear browser cache and retry
IC Card Login Failure
- Confirm the IC card has not expired
- Check the driver and card reader
- Try removing and reinserting the IC card
Tax Receipt Information Is Incorrect
- Contact the customs office where taxes were paid for verification
- Provide the declaration form number and tax receipt number
- Apply for correction
Tax Receipt Management Recommendations
- Download promptly — Download electronic tax receipts as soon as possible after paying taxes, to avoid inability to query during system maintenance
- Organize and archive — Archive by month/quarter for easy future deduction declarations
- Dual backup — Local hard drive + cloud storage dual backup
- Verify amounts — After downloading, promptly check that tax types and amounts are correct
- Pay attention to validity period — Customs payment vouchers have a deduction deadline; submit deduction declarations in a timely manner
Electronic tax receipts make import tax management more convenient and efficient. If you have any customs-related questions, Vortrich is always ready to provide professional support.