What to Do When Bill of Lading Is Lost

What should you do if a bill of lading is lost?

As is well known, an ocean bill of lading is a document of title — whoever holds the original B/L has the right to claim the goods at the destination port. So what should you do if the original B/L is accidentally lost? Don’t panic — save this guide.

1. The first step is to report to the shipping line in writing, requesting the destination port to suspend cargo release. Submit a “B/L Loss Statement” as quickly as possible. This is urgent because the shipping line is not liable if the cargo has already been picked up with the original B/L before they receive your loss notification.

2. Notify the consignee immediately so they can cooperate with subsequent procedures.

3. If the B/L was lost in transit via courier, make sure to obtain a “Courier Loss Certificate” — this is one of the supporting documents needed when applying to the shipping line for a replacement B/L or telex release.

4. Publish a “B/L Loss and Invalidity Notice” in a newspaper designated by the shipping line, for 3 consecutive days, and keep the original publications.

5. Bank guarantee: For high-value cargo, the shipping line will most likely require you to provide a bank guarantee, typically 1-2 times the cargo value, with a guarantee period that may need to be 1-3 years.

6. After completing the above, you have three remedial options:

   • You can apply for a telex release by submitting a telex release guarantee letter as required by the shipping line.
   • If the destination country requires an original B/L for customs clearance, go through the process of reissuing an original B/L. This takes some time and involves re-issuance fees.
   • There’s also a “guaranteed release” option — this mainly applies when the B/L is lost by the destination port consignee. With the domestic shipper’s consent and a guarantee letter, the destination port consignee can present a bank-issued guarantee letter to take delivery without presenting the original B/L.

I hope you never need this guide, but definitely save it — it could be a lifesaver in a critical moment.